Shipping policy

Shipping

Orders are processed within 1–3 business days. Standard and expedited shipping options are available at checkout for domestic orders. Delivery estimates are provided by the carrier and may vary due to weather, carrier disruption, or other circumstances outside our control.

Please ensure your shipping address and contact information are correct at the time of checkout. Parker Zinn is not responsible for orders delivered to an incorrect address provided by the customer.

Once a package has been confirmed delivered to the address provided at checkout, Parker Zinn assumes no liability for lost, stolen, or misplaced parcels. If your tracking indicates delivery but you have not received your order, please contact us and we will do our best to assist.

We do not ship to P.O. Boxes.

International Orders

All international orders are final sale and are not eligible for return or exchange. If you have questions about sizing, fit, or materials before placing an order, please contact us at parker@parkerzinn.com — we're happy to help.

International orders may be subject to customs duties, taxes, and fees upon arrival, which are the responsibility of the recipient. Parker Zinn has no control over these charges and cannot predict their amount.

European Union Orders

If your order ships to an address within the European Union, you are entitled to a 14-day right of withdrawal under EU consumer law. You may cancel or return your order within 14 days of receipt for any reason, provided the item is unworn, unwashed, with all hangtags attached, and in its original packaging.

Made-to-order, custom, and otherwise exempt items are not eligible under this policy.

To initiate a return under the EU cooling-off period, please email parker@parkerzinn.com with your order number and reason for return. Return shipping costs are the responsibility of the customer. We recommend using a tracked service, as the item remains your responsibility until it is received and inspected. Only the original standard delivery fee, if applicable, will be refunded — upgraded shipping charges are non-refundable.