FREQUENTLY ASKED QUESTIONS
WHERE DO YOU SHIP FROM?
ORDERS ARE SHIPPED FROM OUR HEADQUARTERS IN NEW YORK CITY.
WHY WON'T MY ORDER SHIP IMMEDIATELY?
EACH KNITWEAR ITEM IS MADE BY HAND IN NEW YORK CITY. TO REDUCE WASTE, ITEMS ARE MADE-TO-ORDER AND REQUIRE ADEQUATE TIME TO BE MADE. YOU WILL RECEIVE AN EMAIL WHEN YOUR ORDER SHIPS. IF YOU WOULD LIKE YOUR ORDER BY A SPECIFIC DATE, PLEASE EMAIL PARKER@PARKERZINN.COM AND WE WILL DO OUR BEST TO MEET YOUR DEADLINE.
MY SIZE ISN'T CURRENTLY AVAILABLE - WHAT ARE MY OPTIONS?
INCLUSIVITY IS A PRIORITY AT PARKER ZINN. IF YOUR SIZE ISN'T CURRENTLY AVAILABLE ONLINE, PLEASE CONTACT US DIRECTLY AT PARKER@PARKERZINN.COM TO REQUEST A CUSTOM SIZE VARIANT.
DO YOU ACCEPT CUSTOM ORDERS?
YES! TO REQUEST A CUSTOM VARIATION OF AN AVAILABLE ITEM OR A COMPLETELY CUSTOM DESIGN, PLEASE EMAIL PARKER@PARKERZINN.COM.
HOW CAN I CONTACT CUSTOMER SERVICE?
QUESTIONS? COMPLAINTS? COMPLIMENTS? PLEASE SHARE THEM ALL VIA EMAIL AT PARKER@PARKERZINN.COM.